蘋果公司就其人工智能系統Apple Intelligence的誤導指控達成2.5億美元和解協議

Recently The New York Times reported the following:

Apple Reaches $250 Million Settlement Over Claims It Misled People on A.I.

Some iPhone owners will be eligible to receive $25 to $95 over claims that the tech giant oversold its artificial intelligence system, Apple Intelligence.

The NYT Times- By David McCabe and Kalley Huang - David McCabe reported from Washington and Kalley Huang from San Francisco.

May 5, 2026

Apple agreed on Tuesday to pay $250 million to settle legal claims that it misled consumers about the abilities of its artificial intelligence system, Apple Intelligence, according to court filings.

The settlement resolves a handful of class action lawsuits filed against Apple last year, which claimed the company oversold what its product could do during its rollout in 2024. Those suits were consolidated last year by the U.S. District Court for the Northern District of California, where a judge still needs to approve the settlement.

Consumers who purchased an iPhone 16 and some models of the iPhone 15 between June 2024 and March 2025 will be eligible to collect up to $95 per device, according to the filings. As part of the settlement, Apple denied any wrongdoing.

The settlement underscores Apple’s challenges in a global technology race to dominate A.I. The iPhone maker has largely sat it out, in part because it hasn’t built its own A.I. models like Google’s Gemini. Tech companies like Microsoft and Nvidia soared in value as they bet heavily on the technology.

Since “the launch of Apple Intelligence, we have introduced dozens of features across many languages that are integrated across Apple’s platforms,” Marni Goldberg, an Apple spokeswoman, said in a statement. “We resolved this matter to stay focused on doing what we do best, delivering the most innovative products and services to our users.”

Apple first teased Apple Intelligence in June 2024 as an answer to products like OpenAI’s ChatGPT. The company promised big improvements to its personal assistant, Siri, which has been part of its devices for more than a decade.

Apple also said it planned to introduce A.I. features to summarize notifications and offer help on improving writing in emails and text messages. In advertisements, the actor Bella Ramsey used Apple Intelligence to remember someone’s name and to catch up on an email.

But those features weren’t available on the iPhones that Apple shipped in September 2024. Instead, the company gradually rolled out the promised features and soon ran into problems. Notification summaries misrepresented news reports, for example, and Apple disabled that feature. In March 2025, Apple delayed the release of an upgraded Siri over quality problems.

Apple misrepresented the “capabilities of the series 16 iPhone and deceived millions of consumers into spending hundreds of dollars on a phone they did not need, based on features that do not exist,” according to one of the class action lawsuits.

In December, Apple announced the retirement of its head of A.I., John Giannandrea. In January, the company said it would use Google’s Gemini to power its A.I. products, including Siri.

Translation

蘋果公司就其人工智能系統Apple Intelligence的誤導指控達成2.5億美元和解協議

部分iPhone用戶將有資格獲得25至95美元的賠償，原因是該公司被指控誇大了其人工智能系統Apple Intelligence的功能

根據法庭文件，蘋果週二同意支付2.5億美元，以和解有關其在人工智能系統Apple Intelligence的功能方面有誤導消費者的法律指控。

和解協議解決了去年針對蘋果公司提起的多起集體訴訟，這些訴訟指控該公司在2024年發佈產品時誇大了其產品的功能。這些訴訟已於去年由加州北區地方法院合併審理，目前和解協議仍需法官批准。

根據提交的文件，在2024年6月至2025年3月期間購買了iPhone 16和部分iPhone 15機型的消費者，每部設備最高可獲得95美元的賠償。作為和解協議的一部分，蘋果否認有任何不當行為。

這項和解協議凸顯了蘋果在全球人工智能（AI）技術競賽中所面臨的挑戰。這家iPhone製造商在很大程度上沒有參與技術上的競爭，部分原因是它沒有像Google的Gemini那樣開發自己的AI模型。微軟和英偉達等科技公司由於大力投資這項技術而市值飆升。

蘋果發言人Marni Goldberg在一份聲明中表示：“自Apple Intelligence推出以來，我們已在多種語言中推出了數十項功能，這些功能已整合到 Apple 的各個平台中。我們解決此事是為了繼續專注於我們最擅長的領域，為用戶提供最具創新性的產品和服務。”

蘋果公司於 2024 年 6 月首次預告了 Apple Intelligence，旨在與 OpenAI 的 ChatGPT 等產品競爭。該公司承諾對其個人助理 Siri 進行重大改進，這項技術已在其設備中應用超過十年。

蘋果還表示，計劃引入人工智能功能，用於整理和概述通告，並幫助用戶改進電子郵件和簡訊的寫作。在廣告中，演員Bella Ramsey使用 Apple Intelligence 記住了某人的名字並查看最新的電子郵件。 

但這些功能並未出現在蘋果於 2024 年 9 月發售的 iPhone 上。相反，當該公司逐步推出了承諾的功能，很快就遇到了問題。例如，整理和概述通告錯誤地呈現了新聞報道，蘋果因此停用了該功能。 2025 年 3 月，由於素質問題，蘋果推遲了升級版 Siri 的發佈。

其中一起集體訴訟稱，蘋果「虛假宣傳了iPhone 16系列的功能，並基於根本不存在的功能，欺騙數百萬消費者花費數百美元購買他們不需要的手機」。

去年12月，蘋果宣佈其人工智能主管John Giannandrea退休。今年1月，該公司表示將使用Google的Gemini平台為其人工智能產品（包括Siri）提供支援。

So, Apple agrees to pay a sum to settle legal claims about its artificial intelligence system, Apple Intelligence. The class action lawsuits say that Apple has misrepresented the “capabilities of the series 16 iPhone and deceived millions of consumers into spending hundreds of dollars on a phone they did not need, based on features that do not exist.” Apparently, Apple needs outside help such as Google’s Gemini to improve its A.I. products.